• Open Mon thru Fri 9 to 5 - Sat by Appointment

  • Call Now! (330) 823-6659

    1420 West Main Street - Alliance, OH

  • If we decide that remote assistance is the easiest way to help you, we will guide you to this page, and ask you to download and run the program. Unless we specifically ask you to do so, Remote Assistance will not work.

    Download ACR Helpdesk

    Download ACR Helpdesk (with Chat)

    Download ACR Helpdesk (with SOS)

    ACR Helpdesk is a small, computer-friendly program, that does not require installation, and won’t change anything or leave behind files to delete.

    Click on one of the buttons above to download our program, then run the downloaded file.

    A prompt asking if you want to run the program? Select “RUN”.

    Windows 7 and higher may ask: Do you want to allow this program to make changes to your system? Answer “YES”
    and the helpdesk program will appear shortly.

    Call and read us the ID and Password created by our software.

    We can then log into your computer and remotely diagnose & repair it.